Archive for 'Risk Mitigation'

25 Quick Tips To Get Started With Your Risk Management Planning (Part 3/5)

This is the third installment of five blog posts that summarize the 25 quick tips from my eBook, “Insurance Premiums Are Killing My Business.”  This risk management ebook is a great start for small to medium-sized business owners that are curious about starting the risk management planning process.

The tips below have been written with small to medium-sized businesses in mind, although the same principles should be employed by very large businesses.

Risk Management eBook

Click here if you want to review risk management tips 1 – 5  before going on.

Click here to read risk management tips 6 – 10. 


Risk Management Tips 11 – 15

11. Use your broker to help you with the claim process.

Your broker can give you advice on the claims process, act as an advocate for you with your insurance company, and help you compile claim documentation.

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3 Steps You Must Take TODAY to Reduce Your Software Risks

The following is a post written by guest author Kit Merker.

Kit Merker has been in technical and management roles for over a decade, doing everything from project management, coding, design, testing, and running a service. He currently works at Microsoft as a Developer Evangelist. Kit Merker has a blog dedicated to preparing for software disasters. Be sure to follow Kit on Twitter after reading his guest blog post below! 

These are times of economic uncertainty for many businesses, and the very idea of spending much-needed funds on something that might happen may seem like suicide. According to CIO.com, business continuity & disaster recovery is NOT a top priority for CIO’s.

It’s a normal human tendency to stay optimistic and believe that you are immune from disaster. We say, “that’ll happen to other people, I’ll hope for the best and focus on my day-to-day activities.”

But, as I say probably too frequently, hope is not a strategy.

Software Risk ManagementImagine if a disaster hit and you sustained serious downtime, got hacked, or lost data your customers needed. The results would be disastrous for your reputation and could mean the end of your business. You’d be kicking yourself for not preparing.

But just like a teenager learning to drive, sometimes getting in an accident helps you learn to operate more safely. The good news is that there are practical things you can do to reduce your risks of software disaster.

Here are 3 things you can do TODAY to reduce your software risks:

1. Create a Crisis Phone Tree

I am a huge fan of lo-fi approaches to dealing with the unknown. This may seem like basic housekeeping, but it will help you handle a crisis much better than having the wrong people or the wrong contact information. When’s the last time yours was updated?

Also, you could create a simple rotation to designate who is “on call” in a given week to handle anything unexpected. You don’t need heavy policy & procedure if you have smart people who are familiar with the software empowered to do the right thing.


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Risk Conversation: Launch of a Risk Management Community

Chubb Insurance recently launched its new interactive resource and community addressing risk management challenges for businesses and individuals, Risk Conversation.  I think this is an important step in the right direction for the insurance industry! Risk Management Online Community

This industry is not well known for being innovative, so it is very encouraging to see Chubb leading the way.  The Risk Conversation website includes loss prevention information, blogs, and risk assessment tools that help users identify, understand and mitigate risk.

The Risk Conversation site features:

Risk assessors that help users identify potential loss exposures and test their risk management know-how;

Blogs that provide risk management insights, observations and tips from Chubb’s underwriting and residential & commercial loss prevention specialists, as well as from other risk management professionals who join the conversations;

Risk Management polls that gauge the public sentiment on timely risk issues; and

News commentary and analysis of current events that impact the risk management landscape.

There is a real need out there for good quality risk management resources as well as a general need to raise awareness about the importance and value of formal risk management.  I like this site because it has a lot of practical tools and information for everyone.

Check it out here http://www.riskconversation.com/

 

11 Reasons Your Laptop Will be Hacked and How to Immediately Prevent it.

John Downey is the Vice President of Software Development at ClearRisk Inc. The ClearRisk team is excited to share John’s technical expertise to help you manage technology risk at your organization. 

It seems like every day now that we hear about another company’s network or laptop being hacked, or a business accidentally revealing confidential files. From Stanford Hospital exposing 20 000 patient records to the hacker attack on Sony that compromised 71 million accounts, even the largest and most seemingly secure organizations are susceptible to data insecurity.

Collaborating with the IT security experts here at ClearRisk, I’ve created a list of 11 easily preventable mistakes almost everyone unknowingly makes. I’ve also provided information security tips that are necessary to help prevent data insecurity as a result of these common mistakes.

Top 11 Easily Prevented Information Security Threats:

1. Using the same password for multiple account.

Never use the same password for two separate accounts. This is especially important for your email; if a hacker can gain access to your email, it’s likely that they can also get into other important accounts from your email, such as your online bank account. Think about this: if you sign up for a service, providing your email and creating the same password you use for your email, this is the only information the wrong person needs to gain access to everything else. 

Preventing Data BreachesAt the very least, you can create different groups of passwords. For example, create one password to be used for your email, one to be used for your banking, and another for all low security accounts. Ideally, you should use a password generator or manager that allows you to create passwords that are impossible to guess.


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10 Ways Risk Management Will Recession-Proof Your Brokerage

We aren’t technically in a recession (that we know of), but it’s not looking good!  Troubled economic times make your clients and prospects price shop; that increased competition is the icing on the cake for brokers who are also struggling with the economy.  A slight change in approach can go a long way towards growing brokerage revenues and weathering the economic storm. Risk Management - Insurance Brokerage

I once gave a presentation to a large regional brokerage on risk management, how they could use it to help them attract and retain clients and, of course, make more money.  Everyone in that room nodded at the right time, laughed at the right time, and said all the right things – my presentation seemed to be on track.  However, when I was done, a senior partner in the room piped up and said, “That all sounds really good, but we make money by selling insurance policies.”  That was back in 2004 – things have changed since then.

Now, risk management is a value-added service that is often considered essential by insureds. I’ve discussed this topic in many posts before, including the post Using Risk Management to Increase Brokerage Revenue.

As a trusted advisor, your clients already expect you to help them manage risk.  In fact, many of your insureds, if asked, would tell you that their insurance broker is their risk manager.  You already have their confidence in dealing with risk, so why not take it to the next level?

10 Ways Risk Management Will Increase Brokerage Revenue:

1. Satisfy your customers

Make no mistake, in these especially trying times, risk management has become the single most critical issue in the mindset of your target customer – if you don’t offer your customers a more robust and personalized service, by finding ways to minimize the cost of risk, they will find a broker who does.


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Risk Management Interview: CKR Global at RIMS Canada

This is the second post of the Risk Management Interview series, where I interview risk management and insurance professionals on various risk management topics. You can read the first installment Risk Management Interview: Nowell Seaman at RIMS Canada here.

Our partner Canpro Global has recently merged with King-Reed to create one of Canada’s largest risk management and investigation firm: CKR Global. During this interview, Ken Cahoon, director and managing partner of Canpro Global, discusses the merger with King-Reed and what it means for the risk management industry.



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Risk Management Interview: Nowell Seaman at RIMS Canada

This is the first installment of the Risk Management Interview series on the ClearRisk blog.  Over my business trips, I’ve had the opportunity to meet many risk management thought leaders. I decided it would be a great idea to gather the opinions of various risk management and insurance professionals to share on our risk management blog, and so began this series.

From September 18 to the 21, I am attending the RIMS Canada Conference in Ottawa. This conference gathers risk management and insurance professionals together to learn more about what’s going on in the industry and to share ideas and strategies.

In this short video, I interview Nowell Seaman at the RIMS Canada Conference 2011 in Ottawa. Nowell is the risk manager of the University of Saskatchewan, and he is on the board of directors for RIMS.

I asked Nowell what was on his mind in terms of risk management this week. 
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The 6 Biggest Risks Concerning Small Businesses

 

SMB RiskI recently participated in an interview on the risks faced by SMBs with Pam Clark of Business Insurance.   Matthew Brodsky of Risk & Insurance Magazine, Jon L. Gelman an expert on worker’s compensation and I set out to give small business owners some useful advice on their most pressing risk management issues. Go here to view the full interview.

Matthew and Jon provided some excellent answers, so the entire article is well worth reading! For the benefit of our readers, I want to reiterate 6 important points we covered.

Early Risks to Address


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Launch @ GROW Competition: A Call for Votes

ClearRisk was recently nominated for the Launch @ GROW Canada competition for our cloud-based risk management solution, ClearRisk Manager. The Launch @ GROW competition recognizes new Canadian cloud-based products. Only a few companies will make it to the final round to present their product in front of a panel of global technology leaders at the GROW 2011 conference.

This is a great opportunity for everyone at ClearRisk but we need your help to make it to the semi-finals!  The semi-finalists are picked based on the highest number of votes.  We also just released our new ClearRisk Manager video. You can view it on our contest page. Vote for ClearRisk Manager.

 

ClearRisk Manager Video

ClearRisk Manager Video Entry

I have to applaud Launch @ GROW for making the voting process simple and quick. Registration is not necessary! Visit the ClearRisk Manager Entry page (found here) and click ‘VOTE FOR THIS ENTRY’. Once you press this button, the website will prompt you to sign in with your Facebook account. That is all!

Vote for ClearRisk Manager and help achieve our goal of entering the final round of the Canadian GROW 2011 competition!

 

Risk Management: The Disney Approach

On a recent family vacation to Disney World, my mind couldn’t help but wander back to the office as I walked around the various theme parks.

Risk Management at Disney World

I have met Disney’s risk manager, Stephen Wilder, in the past and have seen him speak on risk management at Disney.  I have also noticed various aspects of it here on previous trips, but this time, something occurred to me that hadn’t before.


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